Privacy Policy
Last updated: 6-09-25
At The Internal Game (https://theinternalgame.com), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, book coaching services, or purchase products through our store.
Who We Are
Our website address is: https://theinternalgame.com. We offer coaching services and sell digital and/or physical products through a WooCommerce-powered store.
Information We Collect
We may collect and store the following information:
Your name, email address, and any other details you submit when booking coaching sessions or making a purchase
Billing and shipping information, including phone numbers and addresses
Comments left on the site, which include the data in the comments form, your IP address, and browser user agent string
Anonymous traffic data through analytics tools
Login credentials (if you create an account)
Media uploads (e.g., images), if applicable
Comments and Gravatar
If you leave a comment, we collect the data shown in the comments form. An anonymized string (hash) from your email may be sent to the Gravatar service. Their privacy policy is available at: https://automattic.com/privacy/
Media
Avoid uploading images with embedded location data (EXIF GPS). Other users may be able to extract that information.
Cookies
We use cookies for the following purposes:
Saving your preferences when you leave comments
Tracking logins and screen display settings
WooCommerce cart and checkout functionality
Analytics and performance optimization
Cookies typically expire between 1 day and 1 year, depending on their function.
Embedded Content
Pages may contain embedded content (such as YouTube videos or Instagram posts). These third-party services may collect your data, use cookies, and track your interaction with the embedded content.
WooCommerce Store
When you make a purchase:
Your order information (name, email, address, phone number) is securely stored
Payments may be processed via third-party gateways such as Stripe or PayPal, subject to their own privacy policies
We do not store your full payment details on our server
Coaching Bookings
If you book a session:
We collect your booking details via our scheduling platform
You may receive confirmation and reminder emails
Your information is used only to manage your appointment and improve our services
Who We Share Your Data With
We do not sell your personal data.
We may share your data with:
Payment processors
Scheduling platforms
Trusted plugins and services required to operate the site
How Long We Retain Your Data
Comments and their metadata are retained indefinitely
Customer data is retained as long as necessary for legal, tax, or customer service purposes
Coaching data is retained for scheduling and internal records
Your Rights Over Your Data
You may request:
A copy of your personal data
That we erase your personal data (excluding information required for legal purposes)
To make a request, contact us at: [insert your contact email]
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Order and booking data may be processed through secure third-party platforms.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
bradley@theinternalgame.com