{"id":237,"date":"2025-06-09T18:00:26","date_gmt":"2025-06-09T18:00:26","guid":{"rendered":"https:\/\/theinternalgame.com\/?page_id=237"},"modified":"2025-06-09T18:00:26","modified_gmt":"2025-06-09T18:00:26","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/theinternalgame.com\/es\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"
\n
\n
\n
\n
\n

Refund Policy<\/h1>\n

Last updated: 6-9-25<\/strong><\/p>\n

At The Internal Game, all products are made to order. Because we use a print-on-demand model, we do not accept returns or exchanges<\/strong>. However, your satisfaction matters to us \u2014 and we do offer refunds in specific cases.<\/p>\n

Eligibility for Refunds<\/h2>\n

If you’re not satisfied with your order, please contact us within 7 days<\/strong> of receiving your item. We\u2019ll review the issue and may offer a refund under the following conditions:<\/p>\n

    \n
  • \n

    The product arrived misprinted, damaged, or defective<\/p>\n<\/li>\n

  • \n

    You received the wrong item or incorrect size due to our error<\/p>\n<\/li>\n

  • \n

    There is a significant quality issue that affects the use or wear of the product<\/p>\n<\/li>\n<\/ul>\n

    We do not<\/strong> offer refunds or replacements for:<\/p>\n

      \n
    • \n

      Buyer\u2019s remorse<\/p>\n<\/li>\n

    • \n

      Incorrect size or color choice made during checkout<\/p>\n<\/li>\n

    • \n

      General dissatisfaction without clear defect or issue<\/p>\n<\/li>\n<\/ul>\n

      We may ask for photos of the item and packaging<\/strong> to verify the issue before approving a refund.<\/p>\n

      How to Request a Refund<\/h2>\n

      To request a refund, email us at bradley@theinternalgame.com with:<\/p>\n

        \n
      • \n

        Your order number<\/p>\n<\/li>\n

      • \n

        A clear description of the issue<\/p>\n<\/li>\n

      • \n

        Photos (if applicable)<\/p>\n<\/li>\n<\/ul>\n

        All refund requests must be submitted within 7 days of delivery<\/strong>.<\/p>\n

        Refund Approval & Processing<\/h2>\n

        If your refund is approved, a credit will be applied to your original method of payment. Processing times may vary depending on your bank or payment provider.<\/p>\n

        Shipping<\/h2>\n

        As all items are custom made-to-order, we do not accept physical returns or provide return shipping labels.<\/p>\n

        Questions?<\/h2>\n

        If you have any questions about your order or this policy, email us at bradley@theinternalgame.com.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"

        Refund Policy Last updated: 6-9-25 At The Internal Game, all products are made to order. Because we use a print-on-demand model, we do not accept returns or exchanges. However, your satisfaction matters to us \u2014 and we do offer refunds in specific cases. Eligibility for Refunds If you’re not satisfied with your order, please contact […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-237","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/theinternalgame.com\/es\/wp-json\/wp\/v2\/pages\/237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theinternalgame.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theinternalgame.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/theinternalgame.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/theinternalgame.com\/es\/wp-json\/wp\/v2\/comments?post=237"}],"version-history":[{"count":2,"href":"https:\/\/theinternalgame.com\/es\/wp-json\/wp\/v2\/pages\/237\/revisions"}],"predecessor-version":[{"id":239,"href":"https:\/\/theinternalgame.com\/es\/wp-json\/wp\/v2\/pages\/237\/revisions\/239"}],"wp:attachment":[{"href":"https:\/\/theinternalgame.com\/es\/wp-json\/wp\/v2\/media?parent=237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}