Privacy Policy

Last updated: 6-09-25

At The Internal Game (https://theinternalgame.com), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, book coaching services, or purchase products through our store.

Who We Are

Our website address is: https://theinternalgame.com. We offer coaching services and sell digital and/or physical products through a WooCommerce-powered store.

Information We Collect

We may collect and store the following information:

  • Your name, email address, and any other details you submit when booking coaching sessions or making a purchase

  • Billing and shipping information, including phone numbers and addresses

  • Comments left on the site, which include the data in the comments form, your IP address, and browser user agent string

  • Anonymous traffic data through analytics tools

  • Login credentials (if you create an account)

  • Media uploads (e.g., images), if applicable

Comments and Gravatar

If you leave a comment, we collect the data shown in the comments form. An anonymized string (hash) from your email may be sent to the Gravatar service. Their privacy policy is available at: https://automattic.com/privacy/

Media

Avoid uploading images with embedded location data (EXIF GPS). Other users may be able to extract that information.

Cookies

We use cookies for the following purposes:

  • Saving your preferences when you leave comments

  • Tracking logins and screen display settings

  • WooCommerce cart and checkout functionality

  • Analytics and performance optimization

Cookies typically expire between 1 day and 1 year, depending on their function.

Embedded Content

Pages may contain embedded content (such as YouTube videos or Instagram posts). These third-party services may collect your data, use cookies, and track your interaction with the embedded content.

WooCommerce Store

When you make a purchase:

  • Your order information (name, email, address, phone number) is securely stored

  • Payments may be processed via third-party gateways such as Stripe or PayPal, subject to their own privacy policies

  • We do not store your full payment details on our server

Coaching Bookings

If you book a session:

  • We collect your booking details via our scheduling platform

  • You may receive confirmation and reminder emails

  • Your information is used only to manage your appointment and improve our services

Who We Share Your Data With

We do not sell your personal data.

We may share your data with:

  • Payment processors

  • Scheduling platforms

  • Trusted plugins and services required to operate the site

How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely

  • Customer data is retained as long as necessary for legal, tax, or customer service purposes

  • Coaching data is retained for scheduling and internal records

Your Rights Over Your Data

You may request:

  • A copy of your personal data

  • That we erase your personal data (excluding information required for legal purposes)

To make a request, contact us at: bradley@theinternalgame.com

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Order and booking data may be processed through secure third-party platforms.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

bradley@theinternalgame.com